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The lack of unified use cases in the sample stage resulted in the trial assembly conclusion being unable to support batch orders. EB-LINK standardizes the sample testing process this month and provides test case tables, judgment thresholds and return report templates with the samples, allowing buyers to release them according to the same standards.

In the inquiry stage, we often encounter quotations that only have unit prices and specifications scattered in back-and-forth communication, making comparison time-consuming. EB-LINK launches an online procurement inquiry package with four documents including model requirement list, parameter checklist, test record sample and delivery plan.

Rework in the export process often occurs when similar orders fall into the same trap for the second time. EB-LINK consolidates the pre-shipment compliance inspection into a self-inspection list, starting with the batch number, checking the shell label, outer box and documents, and keeping files batch by batch.

The most troublesome thing when reporting for repairs on overseas projects is that there is no number, no voucher, and no agreed communication period. EB-LINK has launched a repair and remote support channel for overseas customers. A work order number can be generated with one email, and the repair and spare parts lines are advanced in parallel.

The same model is sold to different markets, and the label language and unit writing often require secondary processing after arrival. EB-LINK has completed the revision of the export shell label, added optional language versions in addition to Chinese and English, and unified the expression caliber of rated values ​​and units.

Export orders are stuck at the port. Most of the reasons are that the documents accompanying the goods are not complete or the caliber is inconsistent. EB-LINK integrates the packing list, commercial invoice, copy of the declaration of conformity and individual test records into a package of documents that comes with the goods. The version is locked upon shipment, and overseas buyers can directly check and accept the goods upon arrival.

In a provincial metropolitan area network access layer expansion project, EB-LINK was shipped in three batches according to the conditions of the computer room. Between batches, the port correspondence table was recycled to correct the quantity, and technical support was sent to the site to handle the abnormal ports. The delivery has been completed.

In a provincial metropolitan area network aggregation ring expansion project, EB-LINK combined optical modules, ODF accessories, jumpers and attenuators into a complete list for delivery, and packed them in order of arrival to avoid construction schedule misalignment caused by multiple suppliers arriving separately.

For metropolitan area network projects that have been launched, EB-LINK has launched a spare parts pool and warranty period matching solution: spare parts are pre-prepared at the site level, the starting date of the warranty period is written into the delivery document, and the return and repair transfer does not occupy on-site waiting time.

Metropolitan area network projects often roll out dozens of offices at the same time. The difficulty in supply is not production capacity but correspondence. EB-LINK opens a batch delivery channel for operators. Orders are split by office site and boxed by equipment. A port mapping table is included with the box, and the machine can be installed upon arrival.